Returns & Exchanges
At Fanyil, we want you to love your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery for a full refund.
Initiate Your Request
Log into your Fanyil account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned furniture or decor, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing